User Data Deletion

At Ranchi Motors, we respect your privacy and your right to control your personal information. If you have used our services through Facebook, Instagram, or directly on our website and wish to have your data deleted, you can request deletion by following the steps below.

How to Request Data Deletion

You can request the deletion of your personal data by contacting us through any of the following methods:

Email us at [email protected] with the subject line "Data Deletion Request"
Call us at +91 80920 25637 and ask to speak with our data privacy officer
Visit our showroom at Kanta Toli, Ranchi and submit a written request

What Information to Include

To help us process your request quickly and accurately, please include the following details:

Your full name
Email address and/or phone number associated with your account
A clear statement that you are requesting deletion of your personal data
The service or platform through which your data was collected (e.g., Facebook, Instagram, website)

Processing Time

We will acknowledge receipt of your request within 48 hours. Data deletion requests are typically processed within 30 days from the date of verification. If additional information is needed, we will contact you promptly.

What Data Will Be Deleted

Upon verification of your identity, we will delete the following types of data associated with you:

Personal identification information (name, email, phone number, address)
Account credentials and profile data
Inquiry and communication history
Transaction and sales records (subject to legal retention requirements)
Data shared via Facebook/Instagram login or integrations

Data Retention Exceptions

In certain cases, we may be legally required to retain some data even after a deletion request. This includes:

Financial records required for tax and accounting purposes
Data necessary to resolve ongoing disputes or enforce agreements
Information required to comply with applicable laws and regulations

Facebook/Instagram Data

If you logged into our services using Facebook or Instagram, you can also manage your data through your Facebook account settings. Go to Settings > Apps and Websites to remove Ranchi Motors from your connected apps.

Platform Data Deletion

This website and its underlying platform are designed and maintained by Controlshift, our technology partner. If you have concerns about platform-level data processing or technical data handling, you may also contact Controlshift directly.

Controlshift
Website: www.controlshift.ae

Contact Us

If you have any questions about data deletion or privacy practices, please contact us:

Ranchi Motors
Shop No. 11A/B, Mobarak Apartment Opp Union Bank,
Kanta Toli, Ranchi, Jharkhand
Email: [email protected]
Phone: +91 80920 25637

Last updated: 3 June 2026